VBet Casino Terms and Conditions

Welcome to VBet Casino. These Terms and Conditions govern your use of our website, products, and services available at vbet.co.uk. By registering an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before placing any bets or accessing our casino games. If you do not accept these terms, please discontinue use of our services immediately.

1. About Us and Regulatory Information

At VBet, we operate under the name SCGO Limited, a company registered in Malta (registration number C45929), with our registered office at Luxe Pavilion, 2nd Level, Diamonds International Building, Portomaso, St Julian's STJ 4010, Malta. We are part of the broader BetConstruct / Vivaro group, with the VBet brand having been established in 2003 in Armenia and subsequently expanded to the United Kingdom in 2017.

Our VBet UK platform is fully licensed and regulated by the United Kingdom Gambling Commission (UKGC) under account number 44662, issued to SCGO Limited. We are committed to operating with complete integrity and transparency in accordance with all applicable UK gambling regulations. You can verify our licensing status at any time via the UKGC public register.

2. Eligibility and Account Registration

2.1 Who May Register

At VBet Casino, we only accept registrations from individuals who meet all of the following criteria:

You must be at least 18 years of age at the time of registration
You must be a resident of the United Kingdom
You must not be listed on any self-exclusion register, including GamStop
You must not be opening an account on behalf of a third party
You must not already hold an active account with our VBet platform

2.2 Verification Requirements

Here at VBet, we are legally required to verify the identity of all registered customers. This process, commonly known as KYC (Know Your Customer), requires you to provide valid proof of identity, proof of address, and, where applicable, proof of payment method. We aim to complete account verification within 24 hours of receiving all required documentation. We reserve the right to restrict withdrawals or suspend account activity until verification is complete.

3. Deposits and Payment Methods

Our VBet Casino platform supports a range of secure payment options for deposits, including Debit Card (Visa and Mastercard), Apple Pay, Instant Bank Transfer via Trustly, Payz, and MuchBetter. Please note that we do not accept credit card deposits in compliance with UKGC regulations. The minimum deposit amount is typically £10, although certain promotions — such as the vbet casino welcome bonus — require a minimum deposit of £25.

We process all vbet deposits using industry-standard encryption technology to ensure the security of your financial transactions. You are responsible for ensuring that all payment details provided to us are accurate and belong to you personally.

4. Withdrawals and Payout Policy

At VBet, we process withdrawal requests typically within 12 hours of submission, although additional security checks may result in longer processing times. Funds are generally received within 72 hours of your request being submitted. Our minimum withdrawal amount is £10.

We apply the following rules to all withdrawal transactions:

Withdrawals must be made back to the same method used for your deposit
We do not accept withdrawals to credit cards or via direct bank transfer
Withdrawals are available via Debit Card (Visa, Mastercard), Apple Pay, Payz, and MuchBetter
We may request additional documentation before approving large or unusual withdrawal requests

5. Bonuses and Promotional Offers

5.1 VBet Casino Welcome Bonus

Our VBet casino welcome bonus consists of 125 Free Spins on Big Bass Splash by Pragmatic Play. To qualify, new verified UK customers must deposit £25 or more in a single transaction and wager that amount on any slot on the same day. Free spins are credited the following day at 11:00 UK time. Each spin has a value of £0.10, and there is no wagering requirement attached. Spins are non-withdrawable and valid for 5 days. An alternative offer of 50 free spins on Big Bass Bonanza is available with a £10 minimum deposit.

5.2 Sports and Other Promotions

Here at VBet Casino, we also offer a generous sports welcome promotion: new verified UK customers who place a first bet of £50 or more and lose will receive a £25 Free Bet. Additional sports promotions include ACCA Boost of up to 100%, ACCA Insurance providing a bonus of up to £100, Early Payout, Cash Out, and Bet Builder features.

Our VBet live casino cashback promotion offers 10% back on net weekly losses of £200 or more. We also participate in provider-led campaigns such as Drops & Wins, featuring prize pools exceeding £4,000,000. All promotions are subject to individual terms, which we publish alongside each offer. We reserve the right to withdraw or modify any promotion at any time.

6. Responsible Gambling

At VBet, we take our duty of care to customers extremely seriously. We provide a full suite of responsible gambling tools, including deposit limits, loss limits, session time limits, reality checks, self-exclusion, and cooling-off periods. We actively support the GamStop national self-exclusion scheme and collaborate with organisations such as GamCare and BeGambleAware.

If you believe that your gambling is becoming a problem, we strongly encourage you to use our responsible gambling tools or contact our support team via vbet live chat, available 24/7. You may also contact us by phone at +44 203 582 4005 (05:00–22:00 UK time) or by email at support@vbet.co.uk.

7. Game Availability and Fairness

Our VBet online casino features over 5,000 casino games, including 196+ live casino titles, progressive jackpot games, slots, table games, Slingo, Keno, scratch cards, video poker, and more. We work with leading providers such as Pragmatic Play, Playtech, NetEnt, Play'n GO, PG Soft, and Big Time Gaming. All games offered on our platform are tested for fairness and certified by independent testing bodies.

We reserve the right to withdraw any game from our library at any time, including during an active gaming session, where required by a provider or regulator. Game availability may vary depending on your location.

8. Account Security and Prohibited Conduct

At VBet Casino, we require you to keep your login credentials strictly confidential. You are solely responsible for all activity that occurs under your account. If you suspect unauthorised access to your account, please contact us immediately via our vbet login support page or through live chat.

We strictly prohibit the following activities on our platform:

Creating more than one account per person, household, or IP address
Providing false or misleading information during registration or verification
Exploiting technical errors or software vulnerabilities
Engaging in collusion, matched betting, or any form of fraudulent wagering
Using automated software or bots to interact with our platform

We reserve the right to close any account, void any bets, and withhold any funds where we have reasonable grounds to suspect a breach of these terms.

9. VClub Loyalty Programme

Our VBet loyalty programme — VClub — rewards active players with exclusive benefits across five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Participation in VClub is subject to separate terms and conditions, which we publish on our promotions pages. We reserve the right to amend, suspend, or terminate the VClub programme at any time with reasonable notice.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of England and Wales. If you wish to raise a complaint, we ask that you first contact our support team at support@vbet.co.uk. If your complaint remains unresolved, you may escalate it to the Independent Betting Adjudication Service (IBAS) or the UKGC, depending on the nature of your dispute. We are committed to resolving all complaints fairly and promptly.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will provide notice via email or a prominent notice on our VBet Casino website. Your continued use of our services following any such changes constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any updates.

Content updated: July 13, 2026